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3110 Lee St, Alexandria, LA 71301-4124, Alexandria
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
00:00 - 17:00
00:00 - 17:00
I WOULD NOT RECOMMEND THESE PPL TO ANYONE!!!MY CAR HAS BEEN WITH THEM SINCE LAST MONTH.I CALL AND THEY WILL SAY IT WILL BE READY THIS DAY,THE DAY COMES THEN THEY GIVE ME ANOTHER DATE.THEY DONT CALL AND INFORM YOU OF ANY CHANGES AT ALL!!!IM NOT SURE WHEN ILL EVER GET MY VEHICLE BACK
Not only did I receive wonderful customer service, but it was done in a timely manner. I literally dropped off my Tahoe yesterday at 8AM to have my rear bumper replaced, they painted and replaced the bumper and had my vehicle ready to go by 1:30pm today. That's amazing timing, and it looks great. Also, they had my rental there ready and waiting for me when I dropped off my Tahoe. I am completely satisfied and would recommend them to anyone, in fact I plan to have more work done there that another repair shop did badly.
Positive: Professionalism, QualityGary Mitchell helped us with our bumper that was hanging off. He did it in a good amount of time also. The ladies in the lobby were super sweet. Recommend to anyone.
I've had my car fixed here before they did a very good job! Looked brand new!
I cant get anyone to call me back and tell me whats wrong with the car... It was "FIXED" in New Orleans... They said bring it to Alexandria , they tell me a tie rod is bent but nothing else. Tried calling time after time for no one to call back and No paper work car isnt even in the system??? How is that when I gave all my information?
I had a really great experience. After having some damage to the undercarriage of my car, they helped me get back on the road again in 15 minutes free of charge. I appreciate everything the staff did for me!
Prompt, courteous, professional!
Friendly, fast and stayed in touch.
Positive: Professionalism, Punctuality, Quality, ValueGerber goes above & beyond for their customers! Great service! I also really like working with Diane. She is very nice and helpful.
called and talked to Gary and he was able to fit my wifes car in at last minute so her a my daughter could continue on their vacation. praise God for people like this in this world
Positive: QualityLoved the customer service provided by Dottie--she kept me informed of the progress all along the way! I appreciated the willingness of the shop manager to help me with details to ensure we handled the insurance claim properly. THANKS for taking care of us!
very professional and honest
Quick and easy... very personable folks.
Great shop, awesome staff will go back if needed
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